Our Reviews
Darlene A|2025 GMC Yukon
Confirmed Sales Customer
5/19/2025
Pete Ortiz was Great! He showed a picture of the Yukon! Exactly what I wanted. Told him that was what I wanted. Devon Lowe did a Great job! He delivered it to me. Explained things to me and my Husband about my Yukon. Both Pete and Devon did a Fantastic job of getting me my Yukon.
DEVYN LOWE
5/20/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
HELOTES, TX
Stephen K|2024 GMC Canyon
Confirmed Service Customer
5/21/2025
Oil change tire rotation on time done right
5/22/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MCKINNEY, TX
Marty G|2022 GMC 2500HD Sierra
Confirmed Service Customer
5/22/2025
Had two new batteries installed. Quick installation and a good job was done. Thanks Juan
5/24/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
ROCKSPRINGS, TX
James B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
5/23/2025
Diagnostic test, installed new battery, corrected dash instrument faults.
5/24/2025
We’re glad we could get to the bottom of the issues and get your vehicle running smoothly again. Thanks for trusting us with the diagnostics and repairs—here’s to more worry-free drives ahead!
DEL RIO, TX
Alan A|2013 Buick LaCrosse
Confirmed Service Customer
5/23/2025
excellent service, If you need something done stop by and talk to Eric
5/24/2025
We’re so glad to hear you received excellent service—and we couldn’t agree more about Eric! He’s always ready to help and goes above and beyond to make sure everything’s handled right. If you ever need anything, you know where to find us—we'll be ready with a handshake and a game plan!
DEL RIO, TX
George R|2023 Buick Envision
Confirmed Service Customer
5/23/2025
Good service from the salesman and the Managers. Also a great service department.
5/24/2025
We’re so happy to hear our sales team, management, and service department all hit the mark! It’s great knowing you felt supported every step of the way. Thanks for the kind words—we’ll keep delivering excellence across the board!
DEL RIO, TX
Jose L|2025 GMC Sierra 1500
Confirmed Sales Customer
5/28/2025
I mean i didnt leave until the numbers were right and we both left with a good deal. I felt that taken care of
CARLOS ROBLES
5/29/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team. We look forward to serving you again.
DEL RIO, TX
Alan A|2023 Buick Envision
Confirmed Service Customer
6/19/2025
SERVICE WAS GOOD AS USUAL
6/20/2025
Hi there, thank you so much for your positive comments about Brown Automotive Center, INC.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
DEL RIO, TX
Jesus A|2025 Buick Envision
Confirmed Sales Customer
5/21/2025
Devyn provided great customer service that swayed me from buying the vehicle out of town. Give him 5 stars.
DEVYN LOWE
5/22/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
DEL RIO, TX
Gilbert W|2025 GMC Sierra 1500
Confirmed Service Customer
5/23/2025
Johnny Joe was very attentive towards my needs.
5/24/2025
We’re so glad Johnny could provide the attentive service you deserved. Helping meet your needs is what we’re here for—and we’ll be ready to do it again with a smile!
ROCKSPRINGS, TX
Felipe C|2021 GMC Yukon
Confirmed Service Customer
5/28/2025
Very professional and courteous took for an oil change and Johnny Joe gave me all the information I needed
5/29/2025
Hi there, thank you so much for your positive comments about Brown Automotive Center, INC.! We hope you have a great day!
DEL RIO, TX
Dora M|2020 GMC Terrain
Confirmed Service Customer
6/8/2025
I am always treated with respect both in the Service Dept and the Sales Dept. All the gentlemen working at Brown are very knowledgeable and helpful.
6/10/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
DEL RIO, TX
Brian F|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/3/2025
Everyone was very friendly. Diego was very knowledgeable and help us and was patient with us
DIEGO DE LUNA
7/4/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
DEL RIO, TX
Victor G|2025 GMC Yukon
Confirmed Sales Customer
7/18/2025
Went to check on vehicles, walked out with 2025 Yukon Elevation!! Just like that!!
CARLOS ROBLES
7/19/2025
Hi there, thank you for taking the time to leave a review for us at Brown Automotive Center, INC.. Congratulations on your new vehicle, Victor! Until the next time we meet, take care!
DEL RIO, TX
Thomas J|2025 GMC Sierra 1500
Confirmed Sales Customer
7/24/2025
Great
PABLO RODRIGUEZ
7/25/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
DEL RIO, TX
Kathy K|2025 Chevrolet Traverse
Confirmed Sales Customer
7/24/2025
The salesman was very polite and knowledgeable.
DEVYN LOWE
7/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DEL RIO, TX
Ana R|2026 Chevrolet Equinox
Confirmed Sales Customer
7/28/2025
I had the best dealership experience from start to finish and I left with the vehicle I wanted. My sales person was very kind and patient.
DIEGO DE LUNA
7/29/2025
We always want to hear back from our clients and we're glad you had such a positive experience with us! Congratulations on your new vehicle! We look forward to helping again in the future. Best wishes, Brown Automotive Center, INC.
DEL RIO, TX
Praxedis A|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/3/2025
It was good. Johnny Joe was very nice to me . He has my truck in soon and didn’t have to wait long . Great service
8/4/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BRACKETTVILLE, TX
Billy M|2025 GMC Sierra 1500
Confirmed Sales Customer
8/10/2025
It was a pleasure doing business with this dealership! The salesman (Diego DeLuna) matched our requests with a perfect vehicle. The sales team provided quick service for a smooth purchase transaction.
DIEGO DE LUNA
8/11/2025
We’re thrilled Diego could match your requests perfectly and that the sales team delivered such quick and smooth service. It’s a pleasure to know your experience was as seamless as it was satisfying. We look forward to seeing you again soon!
DEL RIO, TX
Magdalena P|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/13/2025
He listened
DEVYN LOWE
8/14/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DEL RIO, TX
Juan R|2018 GMC 1500 Sierra
Confirmed Service Customer
8/15/2025
Johnny Joe was able to squeeze my vehicle in before our trip. Awesome !! Thank You Johnny Joe.
8/17/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Brown Automotive Center, INC.
DEL RIO, TX
Mark A|2016 GMC 1500 Sierra
Confirmed Service Customer
8/26/2025
Sergio did an excellent job of explaining the services my truck needed. Great customer service.
8/27/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best wishes, Brown Automotive Center, INC.
DEL RIO, TX
Stephen K|2024 GMC Canyon
Confirmed Service Customer
8/27/2025
Appropriate professional courteous service
8/28/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Brown Automotive Center, INC. and we hope to see you again soon! We are always more than happy to assist you if anything else comes up. Take care!
MCKINNEY, TX
Victor L|2022 GMC 1500 Sierra
Confirmed Service Customer
9/10/2025
well done
9/11/2025
Thank you for choosing Brown Automotive Center, INC. as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!
DEL RIO, TX
Della R|2018 Chevrolet Trax
Confirmed Service Customer
9/10/2025
Everyone is great
9/11/2025
Hello, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out! Best wishes, Brown Automotive Center, INC.
DEL RIO, TX
Richard P|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/19/2025
Very trustworthy and friendly service.
6/20/2025
Wow, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.
MONAHANS, TX
Ricardo P|2022 Chevrolet Colorado
Confirmed Service Customer
7/21/2025
Prompt service
7/22/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
DEL RIO, TX
William C|2024 Buick Encore GX
Confirmed Service Customer
7/25/2025
As always, a very pleasant experience; everyone was very pleasant and competent, and the work was done very well and on time!
7/26/2025
Hi, we really appreciate your positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best wishes, Brown Automotive Center, INC.
DEL RIO, TX
Juan S|2019 GMC Acadia
Confirmed Service Customer
8/1/2025
Great customer service
8/2/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Brown Automotive Center, INC.
DEL RIO, TX
Arturo F|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/12/2025
an awesome experience
PABLO RODRIGUEZ
8/13/2025
Hello, we're happy to hear you had such a positive experience with our team! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
DEL RIO, TX
Diego R|2023 GMC Sierra 1500
Confirmed Service Customer
8/12/2025
Great
8/13/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
DEL RIO, TX
Patricia W|2018 GMC Terrain
Confirmed Service Customer
9/1/2025
They’re good in taking care of my requests.
9/2/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
DEL RIO, TX
Maria G|2020 Buick Encore GX
Confirmed Service Customer
9/12/2025
Very expensive parts, and labor! Service advisor is very professional ( Erik) had no problems with him.
9/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DEL RIO, TX
Felix S|2025 Chevrolet Colorado
Confirmed Sales Customer
9/17/2025
Had excellent service from your sales person
PABLO RODRIGUEZ
9/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DEL RIO, TX
Ruben C|2021 GMC Yukon
Confirmed Service Customer
9/17/2025
Johnny Joe provided excellence customer service in diagnosing the problem with my Yucon and he took care it and had my vehicle delivered to my place of business,
9/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
DEL RIO, TX
Andres B|2021 Chevrolet Traverse
Confirmed Service Customer
9/18/2025
Always happy with the service !!
9/19/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EAGLE PASS, TX
Sylvia D|2024 Buick Enclave
Confirmed Service Customer
9/18/2025
Johnny Joe always provides superior customer service.
9/19/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
DEL RIO, TX
Robert Z|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/28/2025
Oil change & tire rotation, also fixed the windshield washer.... Johnny Joe got me in and out quickly.
9/29/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Brown Automotive Center, INC.
COMSTOCK, TX
Martin S|2020 GMC 2500HD Sierra
Confirmed Service Customer
9/29/2025
Thank you for offering above average customer service, it makes all the difference. Quick professional work is also a huge plus. I appreciate these things in a business the serves the community.
9/30/2025
We’re thrilled to hear our above-average customer service made a difference for you, and that the quick, professional work stood out. Serving our community is at the heart of what we do, and we look forward to welcoming you back soon!
DEL RIO, TX
William C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/6/2025
As always, everyone was very pleasant, professional, and competent. The work was done promptly and totally correctly!
10/7/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Brown Automotive Center, INC.
DEL RIO, TX
Ricardo P|2022 Buick Encore GX
Confirmed Service Customer
10/9/2025
Friendly fast service.
10/11/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
DEL RIO, TX
Ronnie H|2026 Buick Enclave
Confirmed Sales Customer
10/20/2025
Pablo, sells rep, was very efficient. We have been a customer with Brown Automotive for many years and have always had great service. Purchased 4-6 vehicles with Pablo's great help. Devyn, the phone technician, was very patient and spent the time setting up apps and showing us the new car's controls and how they worked. The GM finance department explained and went over all details. We had stopped by Brown Automotive just to look and get an idea about IF we purchased a new vehicle. We left 6 hours later with a beautiful new 2026 Buick! Thanks to all at Brown Automotive!
PABLO RODRIGUEZ
10/21/2025
What a wonderful story—thank you for sharing your long history with Brown Automotive! Pablo, Devyn, and the entire team will be thrilled to know their efforts made such a lasting impression. We’re delighted you drove away in your beautiful new 2026 Buick, especially since you only came by “just to look.” Here’s to many more years—and vehicles—together!
BRACKETVILLE, TX
Mike M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/18/2025
Very sensitive to my needs
9/19/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
DEL RIO, TX
Maria S|2025 Chevrolet Traverse
Confirmed Service Customer
9/18/2025
It was so very easy, we were in and out of there with no hassels
9/19/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
SANDERSON, TX
Johnny W|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/24/2025
They treat me very nice and take care of my vehicles.
9/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DEL RIO, TX
Otila G|2025 GMC Yukon
Confirmed Sales Customer
9/29/2025
Pablo and the young man who instructs on the new gadgets in the new vehicle were excellent at processing the purchase. Wish the agency had had a different color vehicle but guess it will grow on me.
PABLO RODRIGUEZ
9/30/2025
Pablo and our tech instructor will be thrilled to hear your praise! We’re glad the purchase process went smoothly, and we hope your new vehicle grows on you quickly—you’ll be enjoying it in no time.
DEL RIO, TX
Steven R|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Sergio Delgado Jr. from the Service Department was very helpful and professional.
10/9/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Brown Automotive Center, INC.! We hope to be of service to you again in the future. Take care!
DEL RIO, TX
William C|2024 Buick Encore GX
Confirmed Service Customer
10/16/2025
As always, everyone was a real pleasure to deal with, and the work was done very well and promptly!
10/17/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
DEL RIO, TX
Steven R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/16/2025
Very pleased with the service.
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DEL RIO, TX
Lazaro L|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/12/2025
Exelente service
11/13/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
DEL RIO, TX
Mario G|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
12/1/2025
Sales people were courtious and explained the different features on my vehicle very patiently
PABLO RODRIGUEZ
12/3/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
DEL RIO, TX
Dolores R|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
11/3/2025
Excellent work and leadership.
11/3/2025
Thank you for recognizing our work and leadership! Our team is committed to providing excellent service, and we’ll continue upholding that standard for every guest.
DEL RIO, TX
Rolando R|2026 Chevrolet Colorado
Confirmed Sales Customer
11/24/2025
Happy with the buying experience. Very friendly service
MARCO ZAMBRANO
11/25/2025
Wow, we're glad you had such a wonderful experience with us! Congratulations on your new vehicle, Rolando! We look forward to helping again in the future. Take care!
DEL RIO, TX
San Juanita R|2026 Chevrolet Equinox
Confirmed Sales Customer
11/28/2025
They rested us very well and gave us the best deal.
DEVYN LOWE
11/29/2025
We want all our clients to have a comfortable and stress-free experience with us! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
QUEMADO, TX
Frank R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/28/2025
I found Sergio Jimenez to be an excellent salesman. Courteous and very knowledgeable. I will definitely recommend this dealership.
SERGIO JIMENEZ
11/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
BRACKETTVILLE, TX
Robert M|2021 Buick Encore GX
Confirmed Service Customer
12/11/2025
Great customer service' Service department is very customer orientated,
12/12/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DEL RIO, TX
Dolores R|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
12/19/2025
Jhonny Jo has always taken care of my truck and Jhonny Jo is a Great person to have your vehicle serviced.
12/20/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DEL RIO, TX
Ruben C|2021 GMC Yukon
Confirmed Service Customer
12/26/2025
Excellent, prompt service.
12/27/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
DEL RIO, TX
Daniel A|2020 GMC 1500 Sierra
Confirmed Service Customer
12/29/2025
I told wat happened to my truck and in about two or four hours later called at it was ready for pick up
12/30/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DEL RIO, TX
Mary D|2023 Buick Envision
Confirmed Service Customer
12/31/2025
My appointments was 10 am and service was not done until 12 😘no paper Matt was put in car and got dirty 😔
1/1/2026
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
DEL RIO, TX
Maria G|2026 Chevrolet Trax
Confirmed Sales Customer
12/8/2025
Sergio Jimenez was very helpful and polite. My experience was great, I came home with a new vehicle.
SERGIO JIMENEZ
12/9/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Maria! We look forward to helping again in the future. Take care!
DEL RIO, TX
Alan A|2023 Buick Envision
Confirmed Service Customer
12/29/2025
EXCELLENT SERVICE AND COMMUNICATION. THEY GOT THE JOB DONE QUICKLY AND PROFESSONALY.
12/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DEL RIO, TX
Frances C|2026 GMC Sierra 1500
Confirmed Sales Customer
12/31/2025
Ruben and Devyn were very helpful Great customer service
RUBEN SALAS
1/1/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DEL RIO, TX
Perla T|2026 Chevrolet Traverse
Confirmed Sales Customer
12/31/2025
Great experience
DIEGO DE LUNA
1/1/2026
Hi there, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
DEL RIO, TX
Marisa R|2026 GMC Acadia
Confirmed Sales Customer
1/1/2026
Excellent service. Detailed and thorough look at vehicles. Explained everything thoroughly.
DEVYN LOWE
1/2/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
EAGLE PASS, TX
Manuel R|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/16/2026
Everything was great. Fast service and very communicative
1/17/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
DEL RIO, TX
Richard S|2026 GMC Terrain
Confirmed Sales Customer
1/7/2026
GREAT
DEVYN LOWE
1/8/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
DEL RIO, TX
Alejandro G|2025 GMC Sierra 1500
Confirmed Service Customer
1/8/2026
Excellent Vehicle Service and Customer Service. Sales Person always very helpful, Service department always answer all the questions for recalls on your vehicle and get it fix right away. The manager of the dealership is always there if you need to talk to him.
1/9/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
EAGLE PASS, TX
Arturo Z|2024 GMC Terrain
Confirmed Service Customer
1/12/2026
Good
1/14/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
DEL RIO, TX